Our new website launched in February 2022 and all new users (regardless of certification) are required to create a log in. Your certification data is still saved in our system.
We have updated to a new system and anyone who took the exam prior to February 2022 will need to request that the appropriate course be approved under the “Previous Certifications” tab. Someone on staff will check our records and approve that you’ve taken the class. It will not be available under the “My Courses” tab unless you took the exam directly through your account on the website (February 2022 forward).
Please confirm you are inputting the code correctly (copy and paste is best practice if you can.) The code is applicable to the corresponding course only and you will input it in the “coupon code” box in your cart before checking out. The codes are not valid on gift certificate purchases.
This usually happens when the code is not applied to the correct item in the cart. Please make sure you have selected the corresponding item or course and that your cart total is $0.
Gift certificates are available in our website shop. You’ll receive a digital code which you will pass along to your recipient. You can choose to have the code sent to your email, or your recipient’s. The recipient will in turn create their own personal account and use the code to enroll in the course and gain access to the exam. Any applicable course materials will be shipped to the address provided on the original gift certificate order.
Orders usually go out on Wednesday’s and Friday’s each week, time permitting. All orders are guaranteed to ship within 7 business days (14 days the last half of December) from the date of purchase and tracking information will be provided via email.
Yes, we can ship internationally, and shipping costs are automatically calculated during the check out process. Additional charges may occur, or a refund may be issued if there is a cost difference in the actual shipping price.
Exams can be found through your account under the “My Courses” tab.
You can take the exam as many times as you need. A score of 80% or higher is considered passing.
There is no time limit for the Certified Bourbon Steward Exam, however, the Executive Bourbon Steward exam is timed at 40 minutes.
Even after you pass the exam, the course must show 100% or 66/66 steps completed on the progress bar. Once the course shows 100% completion, the pin and coin will be triggered to ship. You can manually mark each section complete by clicking the “Mark Complete” button at the bottom of the page.
No, you have access to the course through your account permanently. There is no time frame that you need to complete the course within.
We do not require the Certified level to be completed before the Executive level.
We currently do not provide a paper certificate as the lapel pin and/or challenge coin are our proof of completion. A personalized letter of completion is available upon request.
Bourbon Stewards can purchase replacement pins for $9. Please contact the Registrar for instructions via email: firstname.lastname@example.org.
Challenge coins cannot be replaced or purchased as they are earned only by completing the Executive level course. There are no exceptions.
Anyone who has come through the In-Person Executive Bourbon Steward course is eligible to purchase the Establishment Package. This membership upgrade allows you to teach the Certified level course at your location.
The Member Directory is reserved for our Establishment Members only.
Believe it or not, our team consists of only four members. We have a lot on our plates and, unfortunately, cannot travel to teach off-site at this time.
Moonshine University is located at 801 S. 8th Street, Louisville, KY, 40203.
We have three parking lots indicated in yellow below. Street parking is also available along S. 8th Street, all of which is unpaid parking South of York St.
Yes! As we are located in downtown Louisville, there are dozens of hotels close to our campus. We can recommend the following:
We can’t wait to meet you during class, but we are not open to the public, and the space is generally in use which doesn’t accommodate visitors. Special requests can be discussed by calling our office at (502) 301-8130.
Please visit our Terms & Conditions for transfer, cancellation, and refund policies.
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